Maison Blanc Studios, a DBA of Blanc Alliance LLC.
315 Madison Avenue, New York, NY.
Who we are
Maison Blanc Studios ("we," "us," or "our") operates private studio spaces for licensed beauty and wellness professionals at 315 Madison Avenue, New York, NY. This privacy policy explains how we collect, use, and protect your personal information when you interact with us through our advertising, forms, emails, text messages, or website.
What we collect
When you submit an inquiry form, opt in to text messages, or otherwise contact us, we may collect:
- Your full name
- Email address
- Phone number, including mobile number for text messages
- Your current professional situation, such as booth renter, salon owner, or licensed professional
- Your timeline for securing a studio
- Your text message preferences and message history with us
We do not collect sensitive personal information such as financial data, government identification numbers, health information, race, religion, or sexual orientation.
How we use your information
We use the information you provide to:
- Respond to your inquiry about studio availability at Maison Blanc Studios
- Schedule a conversation with the house at 315 Madison Avenue
- Send you relevant updates about Maison Blanc, including event invitations, founding-roster availability, and account-related notices
- Send you text messages that you have opted in to receive, including appointment confirmations, event reminders, and updates about the house
- Improve our services and communications
Text messages (SMS)
We send text messages only to individuals who have opted in to receive them. Opt-in is captured through a clearly labeled checkbox on our application form, by reply to a confirmation message, or by direct request.
What you can expect
- Categories of messages: appointment confirmations, event reminders, founding-roster updates, and other messages directly related to your inquiry with Maison Blanc.
- Message frequency varies based on your activity with us. We do not send recurring promotional broadcasts.
- Message and data rates may apply. Check with your mobile carrier for details.
- Carriers are not liable for delayed or undelivered messages.
Your control
- To stop receiving text messages from us, reply STOP to any message. You will receive a final confirmation, and we will not send further messages.
- To request help, reply HELP to any message, or contact us at the address below.
- Opting out of text messages does not affect other communications you have agreed to, such as email.
What we do not do
- We do not share your mobile phone number or text message content with third parties for their marketing purposes.
- We do not use mobile information for any purpose unrelated to the services described above.
How we store your information
Your information is stored securely in our customer relationship management system (HubSpot), our email communications platform (Brevo), and our text messaging platform (Salesmsg). Each platform maintains industry-standard security practices, including encryption of data in transit and at rest.
Who we share your information with
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers who help us operate our business, including HubSpot for contact management, Brevo for email communications, Salesmsg for text messaging, and Meta for advertising
- Authorities or counsel, as required by law or to protect our legal rights
Mobile phone numbers and text message content are not shared with any third party for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Your rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time by clicking "unsubscribe" in any email, replying STOP to any text message, or contacting us directly
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request its deletion.
Data retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you request deletion, we will remove your information within 30 days.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated revision date.
Contact us
If you have questions about this privacy policy or wish to exercise your rights, please contact us at:
Maison Blanc Studios
315 Madison Avenue, New York, NY
Email: hello@maisonblancstudios.com